{"id":8257,"date":"2026-08-21T04:15:24","date_gmt":"2026-08-21T02:15:24","guid":{"rendered":"https:\/\/servitotal.com\/costarica\/solicita-servicio\/"},"modified":"2026-08-21T04:15:25","modified_gmt":"2026-08-21T02:15:25","slug":"solicita-servicio","status":"publish","type":"page","link":"https:\/\/servitotal.com\/costarica\/solicita-servicio\/","title":{"rendered":"Solicita servicio"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-surface-background-color has-background pt-6 pb-7 is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n\t<h1 class=\"wp-block-heading has-text-align-center mb-4\">Solicitar Servicio<\/h1>\n\t\t<div class=\"st-solicitud\" data-solicitud data-pais=\"cr\" data-geo=\"{&quot;region_label&quot;:&quot;Provincia&quot;,&quot;city_label&quot;:&quot;Cant\\u00f3n&quot;,&quot;regions&quot;:{&quot;San Jos\\u00e9&quot;:[],&quot;Alajuela&quot;:[],&quot;Cartago&quot;:[],&quot;Heredia&quot;:[],&quot;Guanacaste&quot;:[],&quot;Puntarenas&quot;:[],&quot;Lim\\u00f3n&quot;:[]}}\">\n\t\t<form class=\"st-solicitud__form st-form\" novalidate><input type=\"hidden\" name=\"st_origen\" value=\"8257\"><input type=\"hidden\" name=\"st_bloque\" value=\"servitotal\/solicitud-servicio\">\n\n\t\t\t\t\t\t<ol class=\"st-steps\" aria-hidden=\"true\">\n\t\t\t\t<li class=\"st-step is-active\" data-step-tab=\"1\"><span class=\"st-step__num\">1<\/span><span class=\"st-step__label\">Tu Informaci\u00f3n<\/span><\/li>\n\t\t\t\t<li class=\"st-step\" data-step-tab=\"2\"><span class=\"st-step__num\">2<\/span><span class=\"st-step__label\">El producto<\/span><\/li>\n\t\t\t\t<li class=\"st-step\" data-step-tab=\"3\"><span class=\"st-step__num\">3<\/span><span class=\"st-step__label\">Descripci\u00f3n<\/span><\/li>\n\t\t\t<\/ol>\n\n\t\t\t<div class=\"st-solicitud__alert\" role=\"alert\" hidden><\/div>\n\n\t\t\t\t\t\t<section class=\"st-panel is-active\" data-step=\"1\">\n\t\t\t\t<div class=\"row gx-4 gy-4\">\n\t\t\t\t\t<div class=\"st-field col-12 col-md-6\"><label for=\"st-nombre\">Nombre completo <span class=\"st-req\">*<\/span><\/label><input type=\"text\" id=\"st-nombre\" name=\"nombre\" placeholder=\"Ej: Jos\u00e9 Flores\" required><\/div><div class=\"st-field col-12 col-md-6\"><label for=\"st-tipo_documento\">Tipo de documento <span class=\"st-req\">*<\/span><\/label><select id=\"st-tipo_documento\" name=\"tipo_documento\" required data-formato-tipo=\"documento\"><option value=\"\">Selecciona<\/option><option value=\"DUI\">DUI<\/option><option value=\"NIT\">NIT<\/option><option value=\"Pasaporte\">Pasaporte<\/option><option value=\"Carn\u00e9 de residente\">Carn\u00e9 de residente<\/option><\/select><\/div><div class=\"st-field col-12 col-md-6\"><label for=\"st-telefono\">Tel\u00e9fono <span class=\"st-req\">*<\/span><\/label><input type=\"tel\" id=\"st-telefono\" name=\"telefono\" placeholder=\"Ej: 8888-8888\" required data-formato=\"telefono\" inputmode=\"tel\" autocomplete=\"tel\"><\/div><div class=\"st-field col-12 col-md-6\"><label for=\"st-documento\">Documento <span class=\"st-req\">*<\/span><\/label><input type=\"text\" id=\"st-documento\" name=\"documento\" placeholder=\"000000000-0\" required data-formato=\"documento\"><\/div>\t\t\t\t\t<div class=\"st-field col-12\">\n\t\t\t\t\t\t<label for=\"st-email\">Email<\/label>\n\t\t\t\t\t\t<input type=\"email\" id=\"st-email\" name=\"email\" placeholder=\"tucorreo@correo.com\" required>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"st-field col-12 col-md-6\"><label for=\"st-departamento\">Provincia <span class=\"st-req\">*<\/span><\/label><select id=\"st-departamento\" name=\"departamento\" required data-geo-region=\"1\"><option value=\"\">Selecciona<\/option><option value=\"San Jos\u00e9\">San Jos\u00e9<\/option><option value=\"Alajuela\">Alajuela<\/option><option value=\"Cartago\">Cartago<\/option><option value=\"Heredia\">Heredia<\/option><option value=\"Guanacaste\">Guanacaste<\/option><option value=\"Puntarenas\">Puntarenas<\/option><option value=\"Lim\u00f3n\">Lim\u00f3n<\/option><\/select><\/div>\t\t\t\t\t<div class=\"st-field col-12 col-md-6\" data-geo-city>\n\t\t\t\t\t\t<label for=\"st-municipio\">Cant\u00f3n <span class=\"st-req\">*<\/span><\/label>\n\t\t\t\t\t\t<select id=\"st-municipio\" name=\"municipio\" required>\n\t\t\t\t\t\t\t<option value=\"\">Selecciona<\/option>\n\t\t\t\t\t\t<\/select>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"st-field col-12\">\n\t\t\t\t\t\t<label for=\"st-direccion\">Direcci\u00f3n Completa <span class=\"st-req\">*<\/span><\/label>\n\t\t\t\t\t\t<input type=\"text\" id=\"st-direccion\" name=\"direccion\" placeholder=\"Calle, municipio, n\u00famero de casa\" required>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"st-actions st-actions--single\">\n\t\t\t\t\t<button type=\"button\" class=\"st-btn st-btn--primary\" data-next>Siguiente <span aria-hidden=\"true\">\u2192<\/span><\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t\t\t\t\t<section class=\"st-panel\" data-step=\"2\">\n\t\t\t\t<div class=\"row gx-4 gy-4\">\n\t\t\t\t\t<div class=\"st-field col-12 col-md-6\"><label for=\"st-tienda\">\u00bfD\u00f3nde compraste? <span class=\"st-req\">*<\/span><\/label><select id=\"st-tienda\" name=\"tienda\" required><option value=\"\">Selecciona la tienda<\/option><option value=\"Tienda f\u00edsica\">Tienda f\u00edsica<\/option><option value=\"Tienda en l\u00ednea\">Tienda en l\u00ednea<\/option><option value=\"Distribuidor autorizado\">Distribuidor autorizado<\/option><option value=\"Otro\">Otro<\/option><\/select><\/div><div class=\"st-field col-12 col-md-6\"><label for=\"st-marca\">Marca del Producto <span class=\"st-req\">*<\/span><\/label><select id=\"st-marca\" name=\"marca\" required><option value=\"\">Selecciona<\/option><option value=\"Samsung\">Samsung<\/option><option value=\"LG\">LG<\/option><option value=\"Sony\">Sony<\/option><option value=\"Panasonic\">Panasonic<\/option><option value=\"TCL\">TCL<\/option><option value=\"Apple\">Apple<\/option><option value=\"Huawei\">Huawei<\/option><option value=\"Whirlpool\">Whirlpool<\/option><option value=\"Frigidaire\">Frigidaire<\/option><option value=\"Mabe\">Mabe<\/option><option value=\"Oster\">Oster<\/option><option value=\"AKT\">AKT<\/option><option value=\"Otra\">Otra<\/option><\/select><\/div><div class=\"st-field col-12 col-md-6\"><label for=\"st-tipo_producto\">\u00bfQu\u00e9 tipo de producto es? <span class=\"st-req\">*<\/span><\/label><select id=\"st-tipo_producto\" name=\"tipo_producto\" required><option value=\"\">Selecciona tu tipo de producto<\/option><option value=\"L\u00ednea blanca\">L\u00ednea blanca<\/option><option value=\"Climatizaci\u00f3n\">Climatizaci\u00f3n<\/option><option value=\"Celulares\">Celulares<\/option><option value=\"Video\">Video<\/option><option value=\"Audio\">Audio<\/option><option value=\"Productos IT\">Productos IT<\/option><option value=\"Otro\">Otro<\/option><\/select><\/div><div class=\"st-field col-12 col-md-6\"><label for=\"st-numero_factura\">N\u00famero de factura <span class=\"st-req\">*<\/span><\/label><input type=\"text\" id=\"st-numero_factura\" name=\"numero_factura\" placeholder=\"00000000000\" required data-formato=\"factura\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"st-actions\">\n\t\t\t\t\t<button type=\"button\" class=\"st-btn st-btn--ghost\" data-prev><span aria-hidden=\"true\">\u2190<\/span> Volver<\/button>\n\t\t\t\t\t<button type=\"button\" class=\"st-btn st-btn--primary\" data-next>Siguiente <span aria-hidden=\"true\">\u2192<\/span><\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t\t\t\t\t<section class=\"st-panel\" data-step=\"3\">\n\t\t\t\t<div class=\"row gx-4 gy-4\">\n\t\t\t\t\t<div class=\"st-field col-12\">\n\t\t\t\t\t\t<label for=\"st-problema\">Problema con su producto <span class=\"st-req\">*<\/span><\/label>\n\t\t\t\t\t\t<textarea id=\"st-problema\" name=\"problema\" placeholder=\"Describe en detalle el problema\" required><\/textarea>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"st-field col-12\">\n\t\t\t\t\t\t<span class=\"st-label\">Garant\u00eda V\u00e1lida <span class=\"st-req\">*<\/span><\/span>\n\t\t\t\t\t\t<div class=\"st-radios\">\n\t\t\t\t\t\t\t<label class=\"st-radio\"><input type=\"radio\" name=\"garantia\" value=\"Garant\u00eda proveedor\" checked> <span>Garant\u00eda proveedor<\/span><\/label>\n\t\t\t\t\t\t\t<label class=\"st-radio\"><input type=\"radio\" name=\"garantia\" value=\"Contrato de Servicio de Reparaci\u00f3n\"> <span>Contrato de Servicio de Reparaci\u00f3n<\/span><\/label>\n\t\t\t\t\t\t\t<label class=\"st-radio\"><input type=\"radio\" name=\"garantia\" value=\"Ambas coberturas\"> <span>Ambas coberturas<\/span><\/label>\n\t\t\t\t\t\t\t<label class=\"st-radio\"><input type=\"radio\" name=\"garantia\" value=\"Sin cobertura\"> <span>Sin cobertura<\/span><\/label>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"st-field col-12\" data-garantia-num>\n\t\t\t\t\t\t<label for=\"st-numero_garantia\">N\u00famero de garant\u00eda <span class=\"st-req\">*<\/span><\/label>\n\t\t\t\t\t\t<input type=\"text\" id=\"st-numero_garantia\" name=\"numero_garantia\" placeholder=\"000000000000-000\" data-formato=\"garantia\" required>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"st-field col-12\">\n\t\t\t\t\t\t<label for=\"st-comprobante\">Factura o contrato de servicio de reparaci\u00f3n <span class=\"st-req\">*<\/span><\/label>\n\t\t\t\t\t\t<label class=\"st-upload\" data-upload>\n\t\t\t\t\t\t\t<input type=\"file\" id=\"st-comprobante\" name=\"comprobante\" accept=\".pdf,.jpg,.jpeg,.png,application\/pdf,image\/jpeg,image\/png\" required hidden>\n\t\t\t\t\t\t\t<span class=\"st-upload__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21.44 11.05l-9.19 9.19a5 5 0 0 1-7.07-7.07l9.19-9.19a3.5 3.5 0 0 1 4.95 4.95l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"st-upload__text\">Arrastra tu archivo aqu\u00ed o haz clic para seleccionar<br><small>(PDF, JPG o PNG)<\/small><\/span>\n\t\t\t\t\t\t\t<span class=\"st-upload__file\" hidden><\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"st-actions\">\n\t\t\t\t\t<button type=\"button\" class=\"st-btn st-btn--ghost\" data-prev><span aria-hidden=\"true\">\u2190<\/span> Volver<\/button>\n\t\t\t\t\t<button type=\"submit\" class=\"st-btn st-btn--primary\" data-submit>Siguiente <span aria-hidden=\"true\">\u2192<\/span><\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t\t<input type=\"hidden\" id=\"st_nonce\" name=\"st_nonce\" value=\"ed5cd60c6d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/costarica\/wp-json\/wp\/v2\/pages\/8257\" \/>\t\t<\/form>\n\n\t\t\t\t<section class=\"st-success\" data-success hidden>\n\t\t\t<div class=\"st-success__icon\" aria-hidden=\"true\"><svg class=\"st-ico\" width=\"106\" height=\"106\" viewBox=\"0 0 106 106\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><defs><linearGradient id=\"st-success-check-2\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\"><stop offset=\"0\" stop-color=\"var(--st-grad-from, #0037B9)\"\/><stop offset=\"1\" stop-color=\"var(--st-grad-to, #3F78FF)\"\/><\/linearGradient><\/defs><path d=\"M53 106C59.96 106 66.852 104.629 73.282 101.966C79.712 99.302 85.555 95.398 90.477 90.477C95.398 85.555 99.302 79.712 101.966 73.282C104.629 66.852 106 59.96 106 53C106 46.04 104.629 39.148 101.966 32.718C99.302 26.288 95.398 20.445 90.477 15.523C85.555 10.602 79.712 6.698 73.282 4.034C66.852 1.371 59.96 0 53 0C38.944 0 25.463 5.584 15.523 15.523C5.584 25.463 0 38.944 0 53C0 67.056 5.584 80.537 15.523 90.477C25.463 100.416 38.944 106 53 106ZM51.634 74.436L81.078 39.102L72.033 31.564L46.711 61.945L33.608 48.837L25.281 57.163L42.948 74.83L47.506 79.388L51.634 74.436Z\" fill-rule=\"evenodd\" fill=\"url(#st-success-check-2)\"\/><\/svg><\/div>\n\t\t\t<h2 class=\"st-success__title\">Tu solicitud se envi\u00f3 con \u00e9xito<\/h2>\n\t\t\t<p class=\"st-success__text\">Nos estaremos poniendo en contacto a la brevedad posible por tel\u00e9fono y correo electr\u00f3nico, mantente atento. Copia tu N\u00b0 de orden y rastrea<\/p>\n\t\t\t<div class=\"st-order\">\n\t\t\t\t<span class=\"st-order__label\">N\u00b0 de orden<\/span>\n\t\t\t\t<span class=\"st-order__folio\" data-folio>FOLIO SVT-000000<\/span>\n\t\t\t<\/div>\n\t\t\t<a class=\"st-btn st-btn--primary st-success__cta\" href=\"https:\/\/servitotal.com\/costarica\/\" data-estado>Ver estado de mi solicitud<\/a>\n\t\t<\/section>\n\t<\/div>\n\t\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Solicitar Servicio<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"_st_seo_titulo":"","_st_seo_descripcion":"","_st_seo_noindex":false,"_st_ocultar_titulo":false,"footnotes":""},"class_list":["post-8257","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/servitotal.com\/costarica\/wp-json\/wp\/v2\/pages\/8257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servitotal.com\/costarica\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servitotal.com\/costarica\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/servitotal.com\/costarica\/wp-json\/wp\/v2\/comments?post=8257"}],"version-history":[{"count":1,"href":"https:\/\/servitotal.com\/costarica\/wp-json\/wp\/v2\/pages\/8257\/revisions"}],"predecessor-version":[{"id":8270,"href":"https:\/\/servitotal.com\/costarica\/wp-json\/wp\/v2\/pages\/8257\/revisions\/8270"}],"wp:attachment":[{"href":"https:\/\/servitotal.com\/costarica\/wp-json\/wp\/v2\/media?parent=8257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}